Jessica Reynolds

Jessica Reynolds is a passionate writer and advocate for positive change. She dives into the intricate world of government, laws, and community building. When not crafting insightful articles, Jessica can be found exploring local businesses, supporting her community one shop at a time. Her love for photography fuels her creative spirit, capturing the essence of vibrant neighborhoods and inspiring readers to take part in community development. Jessica strives to empower readers with practical knowledge, helping them navigate the complexities of laws and unlock their full potential.

woman using VR

Technology and Community: The Positive Effects of Innovation in Local Businesses

The world is currently at the peak of a technological revolution. Studies show that 48.16% of the world’s current population uses smartphones daily. That’s 3.8 billion people glued to their phones.  Some say this technological advancement is going to be the downfall of humanity. And others strongly believe that it’s the only way to move […]

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coronavirus pandemic

How COVID-19 Affects Various Industries

The global pandemic has disrupted various industries worldwide since the COVID-19 outbreak in March of last year. Individuals, businesses, governments, and institutions have had to make the necessary adjustments to curb the spread of the coronavirus. They have implemented health and safety measures such as mask-wearing and social distancing. Governments have also imposed lockdowns and restricted movements.

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customer service representative

Three Customer Service Lessons We Learned from the Pandemic

In the early months of the pandemic, companies moved quickly to minimize the risks associated with social distancing, remote work, and employee safety. As companies shifted their business channels and workforces to digital, the supporting role of customer service providers shifted as well. This means putting extra effort into providing what customers needed and keeping

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employees talking

Business Services You Can Outsource

Running a business requires doing many things at once, from payroll and accounting to hiring and marketing. But for many small to medium-sized businesses, building in-house teams for these business functions is not feasible, much less cost-effective. Fortunately, outsourcing these essential functions is very well possible and highly effective. Outsourcing allows you to get more

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